Health Connect patient portal, is yet another Scottline’s innovative healthcare product, which helps hospitals to improve overall patient satisfaction. Health Connect allows patients to fully engage with their demographic, financial and health information through a secure website. It’s an essential part of an overall patient engagement strategy that provides practices with fully HIPAA compliant patient messaging via e-mail, phone, text and the web, offering convenient functionality for patients to keep connected with caregivers. With a patient portal, patients can make appointments and get appointment reminders, view and update personal information, request prescriptions, receive test results, and read patient education material.
Our Innovative Health Connect portal offers exclusive access at POS and Home through web portal or even on the Go through our HConnect Mobile application.
Health Connect portal is necessary for practices to achieve true patient engagement, but it also satisfies a patient demand: People increasingly expect the opportunity to view and access any information online, and health records are no exception. The access and convenience of a patient web portal can result in greater patient satisfaction. In fact, research shows that patients who are more involved in managing their health are likely to be healthier and more satisfied with their care.
With Health Connect patient portal technology and services, health care organizations improve patient communication instantly and securely.
In addition to supporting patient satisfaction and engagement, a patient portal has the potential to:
- Make processes more efficient across the continuum of care
- Motivate patients to manage medications, care plans and admissions
- Enhance population health management
- Reduce readmissions
- Easy interaction through encrypted messaging system with the physician or care giver.
- Improve health system brand recognition via patient outreach
For the medical practice, communication with patients via a patient portal can increase schedule density, reduce no-shows, and cut down work and hassle—saving time, effort and, most important, money. Practices can gain efficiencies by having patients easily manage administrative tasks online in advance of their visit, such as filling out forms online and updating insurance information. This can yield reduced office wait times for patients and more time for your staff to focus on other value-added work.
Health Connect integrated communication
Health Connect Integrated communication helps automated calls and e-mails to patients to remind them of an appointment, notify them of an unanticipated office closure, or deliver test results, all helping practices to improve patient care and increase patient visits.
Health Connect Self-Pay Collections:
A practice’s patient communications service can also improve patient responsibility collections (“self-pay,” an increasing cost for patients) by sending out customized balance-due reminders via phone, and encrypted e-mail. Health Connect helps speed and quantity of collections by making it easier for patients to pay online. With just a few clicks, patients can view an e-statement and submit a payment—24 hours a day, 365 days a year.
*** This is revolutionary solution for self-pay collections, as study shows the self-pay collections would be reduced by 85%
Compliance with industry mandates
Health Connect ensures that privacy and security safeguards are put in place. Healthcare facilities need to provide secure, HIPAA compliant messaging between patients and providers in order to meet Meaningful Use Stage 2 criteria, and any patient portal must support a HIPAA-compliant level of security (and should contain a reasonable level of customization and configurability.) Make sure your vendor can provide regular updates to your patient portal software to keep you compliant with new mandates, at no additional cost.
Readiness to change and adapt
Staying nimble with the ever-changing health care industry, Health Connect offer the most cost-effective, flexible and robust solutions for healthcare organizations that need to create patient engagement strategies. With a combination of software, networked knowledge and back-office support, Health Connect patient portal and communication service can quickly adapt to new patient engagement requirements and other unforeseen changes on the horizon.
Health Connect enables the patient to view and update the following information: